Computer repair Annual maintenance contracts and services for your business / home system needs!

Focus on your business / work and let us focus on computer maintenance and repair services

our business needs to be your primary focus, but how much of your time is diverted to dealing with computer repair and maintenance issues instead?  Decrease computer repair downtime and worry while saving costs at the same time by handing over your technology concerns to Computer Care Center.  For over 15 years we have provided businesses of all sizes with skilled computer maintenance and network management, including IT solutions for computer system installation, helpdesk support, computer repair and maintenance, hardware  and network repair, data security, and IT consulting.

Option of Comprehensive / Non-comprehensive AMC /Resident Engineer

Computer Care Center is engaged in undertaking Computer Annual Maintenance Contracts. These contracts are signed with renowned companies or home users. We have a team of expert professionals, which are engaged in providing effective maintenance service. Our services are offered round the clock to solve any kind of problems related with the computers. Availing our services, there is no requirement to invest in house facilities maintain the office infrastructure. Hence, huge amount of capital can be saved. The salient features of our Annual Maintenance Contract are listed below

Option of Comprehensive / Non-comprehensive AMC /Resident Engineer

  • Comprehensive AMC includes parts & service
  • Non-Comprehensive AMC only service is provided
  • Resident engineer is provided with on site support 365 days.

Server OS / Management / Administration

  • Installation of server OS patches/upgrades as & when available
  • Managing user accounts such as creating, modifying, deleting users and groups
  • Re-installing the OS or latest OS
  • Backup of servers as defined in the AMC contracts
  • Orderly server start up and shut down of servers
  • Periodic preventive checks performed on servers
  • Resolving server breakdowns with the highest priority

Desktop / Laptop / Printers Support

  •  Preventive maintenance provided three times a year
  • Problem diagnosis, support and problem rectification
  • Diagnosing and resolving the problem according to the severity assigned to it

Anti Virus Management

  • To ensure automatic updates and scans periodic checking of the anti virus tool are happening as scheduled
  • Any errors are resolved

Email and Internet Management

  • Administration of mail servers

User account management

  • Creation, updation, deletion and maintenance of user accounts
  • Monitoring performance & mail queues
  • Implementation / management of Internet usage policies

Network Management

  • Ensuring high availability of networks at all times
  • Identifying LAN faults & getting them resolved

Why an Service Contract?

What is the cost of computer downtime and ongoing computer problems? Besides the telephone, your computers and the network they are a part of, are undoubtedly the most important business tools in your office. You rely on them every day to communicate, analyze, manage, strategize and perform billable services.

So what happens when your computer or network goes down? Communication is hindered, growing your business stops and billable time is lost. Whether you have limped along with computer problems (that you now “live with”) or had major network meltdowns, these problems cost you money and create headaches.

What is Computer and Network Maintenance and Why is it Necessary?

It is easy to think computers are so advanced that they don’t have the same problems as other machines. They should work perfectly all the time, shouldn’t they? The truth is that your computer network is a collection of complex machines and software, communicating simultaneously, performing trillions of calculations, using hundreds of parts and wires, and under constant assault by viruses and spyware and their own users.

Because of these and other factors (mostly human), your computers require regular computer service maintenance to keep the big problems away and maintain optimal performance. This program is often referred to as a computer maintenance contract, service level agreement, or computer network maintenance plan.